“My recommendation is to utilise the technology that the apps provide for the tip. That way you don’t put [the driver] in an awkward position to refuse touching the cash.
“If you do not want to for whatever reason, I would put that tip inside an envelope or sandwich bag and hand it over to them.”
She recommends starting at 10% for a tip, and adding a little bit more if you can afford it.
“These individuals are not only providing a luxury service for us, but now they’re putting themselves and their health on the line.”
But Ms Swann does appreciate that money may be tight for many people during the coronavirus crisis. She says that “sharing a kind word” or a smile with a driver can be enough, if finances are stretched.
“We have to make sure we’re treating each other with humanity,” she says. “It’s important anyway, but more so today.”
However, back in the UK, takeaway delivery driver Zaid (who did not wish to share his surname) says any tip would be a good thing.
He delivers for independent restaurants in Maidenhead, west of London.
“Hardly anyone tips,” says the 21-year-old. “If you work full-time for a week you are lucky to get £1 from anyone.”

















































