• Latest
  • Trending
  • All

‘Ripped off’ caravan owners start compensation fight

January 3, 2025

Teens who fled Venezuela after deadly quakes caught in another disaster in Colombia

August 15, 2026

Activists deliver aid to Palestinians in homes besieged by Israeli settlers

August 15, 2026

Canadians are still boycotting US travel. Here’s where they’re going instead

August 15, 2026

Why is Selena Gomez being sued?

August 15, 2026

Powerful 7.7-magnitude earthquake kills at least 38 in Indonesia

August 15, 2026

Ice cream: How the big firms innovate to stay ahead

August 15, 2026

Temporary disposable barbecue ban over wildfire risk

August 15, 2026

Why tech bosses keep sharing their manifestos about AI

August 15, 2026

European Athletics Championships 2026: Keely Hodgkinson takes 800m silver behind Swiss rival Audrey Werro

August 15, 2026

Electric vehicle sales targets could be cut after pressure from car makers

August 14, 2026

Business Daily – Taking Stock: The cost of heatwaves

August 14, 2026

Major oil slick washes up on Iran coast after Hormuz ship strike

August 14, 2026
News
  • Login
  • Home
  • News
  • Sports
  • Worklife
  • Travel
  • Reel
  • Future
  • More
Saturday, August 15, 2026
No Result
View All Result

NEWS

3 °c
London
8 ° Wed
9 ° Thu
11 ° Fri
13 ° Sat
  • Home
  • Video
  • World
    • All
    • Africa
    • Asia
    • Australia
    • Europe
    • Latin America
    • Middle East
    • US & Canada

    Teens who fled Venezuela after deadly quakes caught in another disaster in Colombia

    Activists deliver aid to Palestinians in homes besieged by Israeli settlers

    Canadians are still boycotting US travel. Here’s where they’re going instead

    Australia v Bangladesh: Steve Smith benefits from reprieve but tourists dominate day one of first Test

    Builders unearth €9m gold loot sealed in walls of Belgian property

    Chad’s Succès Masra: Former prime minister given state pardon

    Japan: Record rain in Chiba kills eight as thousands stranded at Narita Airport

    Engine parts smashed Ryanair window that man’s head was sucked out of, report says

    Stolen Matisse artworks recovered by police in Brazil

  • UK
    • All
    • England
    • N. Ireland
    • Politics
    • Scotland
    • Wales

    Temporary disposable barbecue ban over wildfire risk

    European Athletics Championships 2026: Keely Hodgkinson takes 800m silver behind Swiss rival Audrey Werro

    Killer who will not say where wife's body is to stay in prison

    Arrests and road closed over suspected abduction in East Lothian

    Tân mawr ger Llanymddyfri yn gorfodi nifer o bobl i adael eu tai

    Ardoyne: Police defend response to north Belfast incidents

    'Welcome to one of the most bizarre by-elections in recent history'

    European Athletics Championships 2026: Amy Hunt wins 200m gold as Dina Asher-Smith claims bronze

    'Releasing my son's killer early would be a slap in the face'

  • Business
    • All
    • Companies
    • Connected World
    • Economy
    • Entrepreneurship
    • Global Trade
    • Technology of Business

    Ice cream: How the big firms innovate to stay ahead

    Electric vehicle sales targets could be cut after pressure from car makers

    Business Daily – Taking Stock: The cost of heatwaves

    US says dozens of countries helped China dodge Trump’s tariffs

    RBSI announces around 50 job cuts in Jersey

    UK economy grows but experts warn of challenging months ahead

    Twitch users can now block Amazon from using their content to train AI

    Burnham warned Iran war could hit UK growth next year

    First wave of ‘pounds for pylons’ energy discount sites revealed

  • Tech
  • Entertainment & Arts

    Meghan hits red carpet at Power of Women in Hollywood

    Margot Robbie unable to speak at Saltburn premiere

    Barbra Streisand: Siri can now pronounce my name

    Wes Anderson’s The Grand Budapest Hotel inspires cinema’s look

    Taylor Swift/ Travis Kelce romance reaches White House

    The Killers booed at Georgia concert after inviting Russian fan on stage

    Watch: Memorable moments from Parkinson's star-studded show

    Tom Jones: Neighbour surprised to find singer in flat below

    Black Country Folk Festival showcases local musicians

    Watch: Australians set new world record with Tina Turner dance

  • Science
  • Health
  • In Pictures
  • Reality Check
  • Have your say
  • More
    • Newsbeat
    • Long Reads

NEWS

No Result
View All Result
Home Business

‘Ripped off’ caravan owners start compensation fight

January 3, 2025
in Business
11 min read
236 18
0
494
SHARES
1.4k
VIEWS
Share on FacebookShare on Twitter


BBC Joanne Horner-Bloomfield, with short grey hair and wearing a white cardigan and green top, looks towards the cameraBBC

Joanne Horner-Bloomfield says she is “devastated” to have to rely on food banks since losing so much money from her caravan

About 1,200 caravan owners across the UK, many of whom say they feel “ripped off”, are to begin legal action against the holiday parks that sold them.

Members of the Holiday Park Action Group (HPAG) are seeking compensation for what they say are unfair increases in annual pitch fees and misleading claims about the value of static caravans at the time of purchase.

The legal proceedings follow a BBC investigation that revealed how people had lost their life savings, inheritance and pensions when the holiday homes they had bought lost value.

One of the parks involved said it gave “comprehensive information” to all prospective buyers, while another said its sales contracts were “clear and readily understood”.

Joanne Horner-Bloomfield, 65, is one of those joining the legal action.

She said she “lost everything” after buying a static caravan on Watermill Leisure Park in Lincolnshire and now relies on food banks.

In summer 2022, she used £29,995 from the sale of her late mother’s house to buy the caravan, spending an additional £7,500 for a decking and two storage sheds.

Mrs Horner-Bloomfield spent much of her time at the site, which she said was “a beautiful place”.

The annual pitch fee in 2022 was £2,795, but it increased to £3,041 in 2023. When she was told the 2024 fee would be £4,100, she realised she could not afford to keep the caravan.

Mrs Horner-Bloomfield, who worked as a carer before ill health forced her to stop, and does not yet receive a pension, asked to sell the caravan back to the park owners in September 2023.

However, she was told they no longer purchased caravans manufactured more than 10 years ago.

She said the park also told her that her caravan would only fetch about £5,000 on the open market.

Mrs Horner-Bloomfield said: “I was stunned. I said why did you charge me £29,995 a year ago for something that was only worth £5,000? And he said, ‘well it’s business isn’t it?’ I was furious.”

Watermill Leisure Park said its dealings with Mrs Horner-Bloomfield were “fair and transparent” and it provided buyers with a “clear and readily understood sales contract”.

It said it was “under no obligation to buy back a holiday caravan” but any offers it does make are “a fair reflection of the value to the park of that holiday home at that particular moment”, based on factors such as time of year and level of demand.

A spokesperson said sales staff also advise that holiday caravans are intended as a long-term purchase.

A blue sign at the entrance to Watermill Leisure Park, advertising luxury holiday homes, with trees in the background.

Joanne Horner-Bloomfield says she was told her caravan at Watermill had lost £25,000 in value in just over a year

Mrs Horner-Bloomfield said she felt “betrayed and let down” because she had not been informed how low the resale value of her caravan would be when she purchased it.

She eventually sold her caravan for £5,500, of which £500 was paid to Watermill as a disconnection fee.

She added: “It just broke my heart. I’m devastated that at 65 years of age I’m reduced to using a food bank.

“The money that I was hoping to walk away with would have made life so much easier for me.”

Mrs Horner-Bloomfield said she hoped the legal action would help her.

“It would be nice if we win and could get some of our money back, but more importantly would be to make a law to stop these unscrupulous site owners from taking people’s life savings.”

‘Disgusting practices’

HPAG, which has organised the group action, says most caravans were sold by parks at a “significantly marked-up price” which led to “substantial losses” if buyers later decided to sell.

HPAG has 70,000 members in a Facebook group where caravan owners voice complaints.

Carole Keeble, the group’s founder, said existing regulations were failing to protect consumers from “unfair commercial practices” on an “industrial scale”.

She hoped the group’s legal action would put an end to such practices and called on the government to address the “significant issues across the sector”.

The High Court will give a ruling based on a small number of identified test cases. Hugh Preston KC, the group’s barrister, hopes it will pave the way for the rest of the claimants to get compensation too. He is representing about 1,200 people.

James Richardson stands outside his home, looking at the camera. He is wearing a navy blue T-shirt. He is balding and has a grey-brown beard and blue eyes.

James Richardson and his wife, Emma, said they found themselves “haemorrhaging money” after buying a holiday home

The first claim will ask the High Court to declare whether or not the annual pitch fee increases written into the contract between park owners and caravan buyers are fair and enforceable – and if not, whether the buyers are entitled to a refund.

The second claim will ask a judge to decide whether the holiday parks selling the caravans should be expected to explain to buyers, before purchase, that caravans lose substantial value if resold after only a few years – and if so, whether they can be compensated for the lost value.

Mr Preston KC told the BBC: “It’s essentially an unregulated sector, there’s no statutory regulations that tell parks what to do or how to behave… and there are a wide range of issues that consumers feel they’re just not getting fair value from.”

A spokesperson for the Department for Business and Trade said it was “aware of the difficulties that some holiday home owners have experienced” and was committed to protecting consumers from “rogue practices”.

They added the government had plans to introduce tough financial penalties for breaches of consumer law.

Some of those joining the legal action shared their stories with the BBC as part of our investigation in October.

They include James and Emma Richardson, from Cleethorpes, who lost more than £50,000 over two years of owning a caravan at Tattershall Lakes Country Park in Lincolnshire. Mr Richardson hopes the case can “put an end” to the “disgusting practices” by some holiday parks.

Sally Nicholls, from Sheffield, used her entire pension pot and borrowed money to buy a £69,000 caravan at the same park. She only managed to get £15,000 for it when she sold it three years later. She says trying to change the law was “more important” to her than winning compensation.

Away Resorts An aerial image of Tattershall Lakes Country Park shows a lakefront with several long, thin static caravans on the shore, and a couple of small boats moored up. There's also a large communal area and beach with sunloungers set out and a large white parasol offering some shade.Away Resorts

Tattershall Lakes Country Park is run by Away Resorts Holidays

Sally Nicholls, a woman with short reddish hair, sits on a leather chair against a backdrop of yellow wallpaper

Sally Nicholls says she hopes the legal action will push the industry to change

Away Resorts, which runs Tattershall Lakes Country Park, said in October that it provided all prospective buyers with “comprehensive information, including detailed terms and conditions” to ensure they knew the potential risks of caravan ownership.

It said it had no further response to add about the launch of the legal action.

Industry representatives, the British Holiday and Home Park Association, said it was not appropriate to comment.

The National Caravan Council said it was aware of the legal action but would not be commenting further.

Share your experience of buying or selling a static caravan with reporter Lucy Parry lucy.parry@bbc.co.uk. Please leave a contact number if you are happy for Lucy or the team to get in touch.



Source link

Tags: caravancompensationFightownersrippedstart

Related Posts

Ice cream: How the big firms innovate to stay ahead

August 15, 2026
0

I'm at the research and development centre of the world's biggest publicly listed ice-cream maker, Magnum. Near Bedford in...

Electric vehicle sales targets could be cut after pressure from car makers

August 14, 2026
0

The UK's electric vehicle (EV) sales target could be cut after the government launched a review following pressure from...

Business Daily – Taking Stock: The cost of heatwaves

August 14, 2026
0

Available for over a yearHow is climate change reshaping the global economy? Rahul Tandon is joined by Carsten Brzeski...

  • Lee McGregor: Scot seeks world title in 2025 & Nathaniel Collins bout

    677 shares
    Share 271 Tweet 169
  • Belgian footballer arrested in cocaine investigation

    533 shares
    Share 213 Tweet 133
  • Next to raise prices to help pay for rising wage costs

    532 shares
    Share 213 Tweet 133
  • South Wales Police officers injured, one arrested

    525 shares
    Share 210 Tweet 131
  • Charities to get £15m fund to save surplus farm food

    516 shares
    Share 206 Tweet 129
  • Trending
  • Comments
  • Latest

Lee McGregor: Scot seeks world title in 2025 & Nathaniel Collins bout

January 16, 2025

Belgian footballer arrested in cocaine investigation

January 27, 2025

Next to raise prices to help pay for rising wage costs

January 7, 2025

World Cup 2022: TikTok brings football fever to millions of fans

0

UK economy will get worse before it gets better, warns chancellor

0

One of Central America’s most active volcanoes erupts again

0

Teens who fled Venezuela after deadly quakes caught in another disaster in Colombia

August 15, 2026

Activists deliver aid to Palestinians in homes besieged by Israeli settlers

August 15, 2026

Canadians are still boycotting US travel. Here’s where they’re going instead

August 15, 2026

Categories

Latin America

Teens who fled Venezuela after deadly quakes caught in another disaster in Colombia

August 15, 2026
0

Back at the end of June, the two teenagers had gone to the beach on Venezuela's Caribbean coastline. Winder...

Read more

Activists deliver aid to Palestinians in homes besieged by Israeli settlers

August 15, 2026
News

© 2023 GODJ - NEWS CORP - news.godj.com.

Explore NEWS.GODJ.COM

  • Home
  • News
  • Sports
  • Worklife
  • Travel
  • Reel
  • Future
  • More

Follow Us

  • Home Main
  • Video
  • World
  • Top News
  • Business
  • Sport
  • Tech
  • UK
  • In Pictures
  • Health
  • Reality Check
  • Science
  • Entertainment & Arts
  • Login

© 2023 GODJ - NEWS CORP - news.godj.com.

Welcome Back!

Login to your account below

Forgotten Password?

Create New Account!

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.