A BBC documentary team has gained unique access to a Syrian’s refugee’s search to try to find his missing family.

Emad Al Rawashdeh fled the country in 2014 during the outbreak of a civil war, before he and some of his family were later resettled in Northern Ireland.

However, some of his children and grandchildren remained in the Middle East and travelled to Libya last year.

Emad last heard from the group in August 2024 – he said his son explained they were in touch with a trafficker who would help them reach Italy by boat.

He’s now returned to Syria, accompanied by a BBC reporter and camera crew, to try to find answers about what happened to the group of 10.

Emad, who travelled to Libya last year on a similar trip, said he will “never stop” looking for his missing family.

“He went from prison to prison, from police officer to solicitor trying to find out. No result. Nothing at all,” explained his daughter, Waad Al Rawashda.

A peaceful uprising against the president of Syria in 2011 turned into a full-scale civil war.

The conflict left 500,000 dead, and displaced about six million others.

Before the conflict, many Syrians were complaining about high unemployment, corruption and a lack of political freedom under President Bashar al-Assad, who succeeded his father, Hafez, after he died in 2000.

In March 2011, pro-democracy demonstrations erupted in the southern city of Daraa, inspired by uprisings in neighbouring countries against repressive rulers.

When the Syrian government used deadly force to crush the dissent, protests demanding the president’s resignation erupted nationwide.

Opposition supporters took up arms and the country descended into civil war.

Last year, Bashar al-Assad ordered a crackdown on pro-democracy protests but that was met with an offensive led by the Islamist militant group, Hayat Tahrir al-Sham.

It took 12 days for Assad’s military to collapse and he stepped down as Syria’s president.

In 2014, the Al Rawashdeh family fled their home just outside Daraa, the birthplace of the revolt in Syria, and went to Lebanon.

Their home had been hit by a bomb and engulfed in flames.

Four years later, the United Nations resettled Emad and some of his family to the town of Omagh in County Tyrone.

However, his eldest son Hassn, and a daughter, Haneen, were not among those airlifted out of Lebanon in 2018.

August 25th, 2024 was the last time the rest of the family in Omagh heard from them.

In a hurried voice message, Hassn said that they were being moved that evening.

“We’re on our way by car, heading to our location, God willing,” he was heard saying in a translated message.

Given the risk of drowning during the crossing or of detention by Libyan authorities, it’s a journey many take out of desperation.

“The problem, specifically with Libya, is that there are a lot of smugglers making profit out of despair,” said Eleonora Servino, Chief of Mission from the International Organization for Migration (IOM) in Syria.

“For a Syrian, this means that maybe you go there and say ‘I can just find a job, stay here,’ or you just feel that you are so close to Europe that you’re just one step away to join your family. But, the journey is very dangerous.”

Five children are among the group who have now been missing for more than a year.

Now carrying a British passort, Emad returned to Syria earlier this month in an effort to try to secure official help to find the missing.

BBC Spotlight observed his journey for answers in Syria, a country still on the fringes of a fragile peace.

Some areas continue to have armed militia patrols on empty streets, while in other locations the BBC crew was ordered to leave, escorted by armed guards, due to the security threats posed.

Emad, who says he will not return to live in Syria, is desperate for answers.

“Some people, people that would tell me ‘all the family died. The fish ate your kids’,” he said.

His pain is compounded by grief for a son killed in a motorcycle accident in Lebanon and two brothers killed during the civil war.

The distress for missing loved ones is a pain felt by tens of thousands of families across Emad’s homeland where some 100,000 people have been missing since 2011.

In Damascus, the Syrian Arab Red Crescent (SARC), one of the organisations operating a family tracing system, met Emad to gather more information about his family.

“Some of the families have missing [relatives] from the armed conflict, some from migration, so the problem is really mixed and complicated for all the families,” explains Dr Muhammad Sukar from SARC.

“Our goal in the end is to get the fate and whereabouts of the missing.

“What we are talking about is the fate – if they are dead or alive”.

In a statement to the BBC, the Libyan Embassy in Damascus also confirmed they were aware of Emad’s case, and confirmed they would provide humanitarian and consular assistance to him and his family.

In Omagh, the Al Rawashdehs are attempting to rebuild their lives.

The family have become friends with Michael Gallagher, whose son Aiden was among those killed in a Real IRA bomb attack in the town in 1998.

Twenty-nine people, including a woman pregnant with twins, were killed.

“Everybody has some pain in their life. People say move on. You don’t move on,” said Mr Gallagher.

“You just learn to manage that pain a lot better than what you did.

“I just feel for Emad’s family, for the pain and the suffering that we can’t see.”

Mr Gallagher, who is hoping for answers through a long-awaited public inquiry into the Omagh bombing, has spent decades seeking information about his own son’s death.

“I had to know what went wrong,” he said.

“And, I think Emad needs to know, is his family dead or alive? And, if they are dead, where are they?”

Both fathers, who are victims of separate conflicts, have promised to support each other in seeking answers over what has happened to their loved ones.

Spotlight – Syria to Omagh: Lost & Missing will be on BBC One Northern Ireland at 22.40, and will be available on BBC iPlayer.