Ticketmaster has been accused of breaching consumer law over the sale of Oasis tickets for their Dublin gigs.
The Competition and Consumer Protection Commission (CCPC) accused Ticketmaster of providing prices for tickets in a way that was unclear and offering platinum tickets in a way that would cause customers to be misled.
Oasis performed in Croke Park on 16 August and 17 August as part of their wider reunion tour.
More than 900,000 tickets were sold for Oasis’s long-awaited reunion tour when they went on sale on 31 August 2024, but many fans complained about what they labelled unclear pricing.
Hundreds of thousands of fans sat in online queues in the hope of being able to buy a ticket for the tour that came 15 years after the group disbanded.
“Dynamic pricing” on Ticketmaster, where prices rise in line with demand, set some remaining tickets at more than £350 – up from £135 when the sale began.
At the time, Ticketmaster said they did not set ticket prices, with their website stating: “Promoters and artists set ticket prices. Prices can be either fixed or market-based. Market-based tickets are labelled as ‘Platinum’ or ‘In Demand’.”
Ticketmaster confirmed that fans did not get anything else for the price increase.
