{"id":4503,"date":"2024-07-21T02:20:51","date_gmt":"2024-07-21T02:20:51","guid":{"rendered":"https:\/\/news.godj.com\/news\/hospitals-banks-media-airlines-hit-by-major-it-outage\/"},"modified":"2024-07-21T02:20:51","modified_gmt":"2024-07-21T02:20:51","slug":"hospitals-banks-media-airlines-hit-by-major-it-outage","status":"publish","type":"post","link":"https:\/\/news.godj.com\/news\/hospitals-banks-media-airlines-hit-by-major-it-outage\/","title":{"rendered":"Hospitals, banks, media, airlines hit by major IT outage"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div id=\"\">\n<div data-component=\"byline-block\" class=\"sc-43e6b7ba-0 bWSguZ\">\n<div data-testid=\"byline\" class=\"sc-1d2e900b-0 fhxEhT\">\n<div class=\"sc-1d2e900b-1 gwgaEc\">\n<p><time class=\"sc-1d2e900b-10 WPunI\">2 days ago<\/time><\/p>\n<div class=\"sc-1d2e900b-2 bDFePy\">\n<p><span data-testid=\"byline-name\" class=\"sc-1d2e900b-6 hhBctz\">By\u00a0<!-- -->Hafsa Khalil<!-- -->,\u00a0<!-- --><\/span><span class=\"sc-1d2e900b-7 jbvpvO\">BBC News<!-- --><\/span><span data-testid=\"byline-name\" class=\"sc-1d2e900b-6 hhBctz\"><span class=\"sc-1d2e900b-5 dLCSGv\">\u00a0\u2022\u00a0<\/span>Tiffanie Turnbull<!-- -->,\u00a0<!-- --><\/span><span class=\"sc-1d2e900b-7 jbvpvO\">BBC Sydney<!-- --><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<figure>\n<div data-component=\"image-block\" class=\"sc-43e6b7ba-0 loyNYl\">\n<div data-testid=\"hero-image\" class=\"sc-13b8515c-1 bbjeKz\"><img decoding=\"async\" sizes=\"(min-width: 1280px) 50vw, (min-width: 1008px) 66vw, 96vw\" srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 240w,https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 320w,https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 480w,https:\/\/ichef.bbci.co.uk\/news\/640\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 640w,https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 800w,https:\/\/ichef.bbci.co.uk\/news\/1024\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 1024w,https:\/\/ichef.bbci.co.uk\/news\/1536\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp 1536w\" src=\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/bd24\/live\/c0642e10-45b6-11ef-8858-6dd010dc0bdf.jpg.webp\" loading=\"eager\" alt=\"BBC A makeshift departure board in Delhi\" class=\"sc-13b8515c-0 hbOWRP\"\/><span class=\"sc-13b8515c-2 iuvLSH\">BBC<\/span><\/div>\n<\/div>\n<p><figcaption class=\"sc-8353772e-0 cvNhQw\">A makeshift departure board in Delhi&#8217;s Indira Gandhi International Airport<!-- --><\/figcaption><\/p>\n<\/figure>\n<div data-component=\"text-block\" class=\"sc-43e6b7ba-0 bWSguZ\">\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">A raft of global institutions &#8211; including hospitals,<!-- --><b id=\"\" class=\"sc-7dcfb11b-0 kVRnKf\"> <!-- --><\/b>major banks, media outlets and airlines &#8211; have reported a mass IT outage, affecting their ability to offer services.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">International airports including in India, Hong Kong, the UK, and the US have reported issues, and several airlines have grounded flights and reported delays.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Emergency services have also been affected with some hospitals cancelling surgeries and the US state of Alaska warning its 911 system may be unavailable.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Cyber security firm Crowdstrike has confirmed the cause of the worldwide outage was a result of their defective software update for its Microsoft Windows hosts.<!-- --><\/p>\n<\/div>\n<div data-component=\"text-block\" class=\"sc-43e6b7ba-0 bWSguZ\">\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">&#8220;The issue has been identified, isolated and a fix has been deployed,&#8221; their statement said, assuring it was not a cyberattack.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">&#8220;We further recommend organizations ensure they\u2019re communicating with CrowdStrike representatives through official channels,&#8221; it added.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Earlier in the day, an official Microsoft 365 service update posted to X said &#8220;we&#8217;re investigating an issue impacting users ability to access various Microsoft 365 apps and services&#8221;.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">A Microsoft spokesperson told the BBC on Friday that &#8220;the majority of services were recovered&#8221; hours earlier.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Meanwhile, companies are scrambling trying to resolve issues with the IT outages.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Many broadcast networks in Australia were scrambling on air as systems failed, while Sky News UK went completely off air as a result of the issues. It is now back on air.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Several supermarkets were also crippled, with payment systems down. Pictures from Australia show Coles supermarket&#8217;s self-checkout tills closed.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Hospitals in Germany and Israel have reported disruptions, as well as GP services in the UK.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Travel plans across the globe have also been thrown into disarray, with flight, taxis and rail affected. <!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Airports across Europe, the US and the global south-east have reported system failures, with many passengers having to &#8220;manually&#8221; do processes typically done by machine.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Samira Hussain, the BBC&#8217;s South Asia correspondent, was at Indira Gandhi International Airport in Delhi, India, for a flight to Kolkata.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">&#8220;I just manually made my boarding passes and the stickers for our check-in bags were also done by hand,&#8221; she said, adding it is &#8220;absolute chaos&#8221; at the airport.<!-- --><\/p>\n<\/div>\n<figure>\n<div data-component=\"image-block\" class=\"sc-43e6b7ba-0 dOZXmm\">\n<div data-testid=\"image\" class=\"sc-13b8515c-1 bbjeKz\"><img decoding=\"async\" src=\"https:\/\/www.bbc.com\/bbcx\/grey-placeholder.png\" class=\"sc-13b8515c-0 WTpgI hide-when-no-script\"\/><img decoding=\"async\" sizes=\"(min-width: 1280px) 50vw, (min-width: 1008px) 66vw, 96vw\" srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 240w,https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 320w,https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 480w,https:\/\/ichef.bbci.co.uk\/news\/640\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 640w,https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 800w,https:\/\/ichef.bbci.co.uk\/news\/1024\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 1024w,https:\/\/ichef.bbci.co.uk\/news\/1536\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp 1536w\" src=\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/d664\/live\/7fcffdc0-45b1-11ef-92c5-db02d158fbbb.jpg.webp\" loading=\"lazy\" alt=\"Handwritten boarding pass\" class=\"sc-13b8515c-0 hbOWRP\"\/><\/div>\n<\/div>\n<p><figcaption class=\"sc-8353772e-0 cvNhQw\">BBC correspondent Samira Hussain had to handwrite her boarding pass.<!-- --><\/figcaption><\/p>\n<\/figure>\n<div data-component=\"text-block\" class=\"sc-43e6b7ba-0 bWSguZ\">\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Hong Kong&#8217;s Airport Authority said the outage was affecting some of the global airlines at Hong Kong International Airport, with said airlines switching to manual check-in. Flight operations had not been affected, it added.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Across the US, airlines United, Delta and American Airlines have issued a &#8220;global ground stop&#8221; on all of their flights, while Australian carriers Virgin and Jetstar have delayed or cancelled flights.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">According to aviation analytics firm Cirium, more than 1,000 flights have been cancelled around the world following the outages.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Airports in Tokyo, Berlin and Prague have also been reportedly affected. Switzerland&#8217;s largest airport in Zurich has said planes are currently not allowed to land.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">A spokesperson for the home affairs ministry in Australia &#8211; which has been particularly hard hit &#8211; said the outage appeared to be related to an issue at a cyber-security firm, while the country&#8217;s cybersecurity watchdog said there was no information to suggest a malicious attack.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">\u201cOur current information is this outage relates to a technical issue with a third-party software platform employed by affected companies,&#8221; they said in a statement.<!-- --><\/p>\n<p class=\"sc-eb7bd5f6-0 fYAfXe\">Alaskan officials said many 911 and non-emergency call centres were not working properly, but Australian authorities say  triple-0 call centres &#8211; the main emergency contact in the country &#8211; are not affected.<!-- --><\/p>\n<\/div>\n<p><!--$!--><!--\/$--><\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.bbc.com\/news\/articles\/cv2g5lvwkl2o\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2 days ago By\u00a0Hafsa Khalil,\u00a0BBC News\u00a0\u2022\u00a0Tiffanie Turnbull,\u00a0BBC Sydney BBC A makeshift departure board in Delhi&#8217;s Indira Gandhi International Airport A raft of global institutions &#8211; including hospitals, major banks, media outlets and airlines &#8211; have reported a mass IT outage, affecting their ability to offer services. International airports including in India, Hong Kong, the UK, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4504,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41],"tags":[1837,517,129,2668,3169,2640,3170],"class_list":["post-4503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-australia","tag-airlines","tag-banks","tag-hit","tag-hospitals","tag-major","tag-media","tag-outage"],"_links":{"self":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/4503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/comments?post=4503"}],"version-history":[{"count":1,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/4503\/revisions"}],"predecessor-version":[{"id":4505,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/4503\/revisions\/4505"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media\/4504"}],"wp:attachment":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media?parent=4503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/categories?post=4503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/tags?post=4503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}