{"id":43235,"date":"2025-12-22T04:48:35","date_gmt":"2025-12-22T04:48:35","guid":{"rendered":"https:\/\/news.godj.com\/news\/one-in-three-using-ai-for-emotional-support-and-conversation-uk-says\/"},"modified":"2025-12-22T04:48:35","modified_gmt":"2025-12-22T04:48:35","slug":"one-in-three-using-ai-for-emotional-support-and-conversation-uk-says","status":"publish","type":"post","link":"https:\/\/news.godj.com\/news\/one-in-three-using-ai-for-emotional-support-and-conversation-uk-says\/","title":{"rendered":"One in three using AI for emotional support and conversation, UK says"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div xmlns:default=\"http:\/\/www.w3.org\/2000\/svg\" id=\"\">\n<div xmlns:default=\"http:\/\/www.w3.org\/2000\/svg\" data-component=\"byline-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<div data-testid=\"byline\" class=\"sc-573fa0e8-0 bWRWzH\"><span data-testid=\"byline-contributors\" class=\"sc-573fa0e8-11 cOQNNv\"><\/p>\n<div data-testid=\"byline-contributors-contributor-0\" class=\"sc-573fa0e8-5 gXJgDY\">\n<p><span class=\"sc-573fa0e8-7 gqeTMs\">Chris Vallance<\/span><span data-testid=\"byline-contributors-contributor-0-role-location\" class=\"sc-573fa0e8-8 bIfajQ\">Senior technology reporter<\/span><\/p>\n<\/div>\n<p><\/span><\/div>\n<\/div>\n<figure>\n<div data-component=\"image-block\" class=\"sc-3b6b161a-0 eRlINq\">\n<div data-testid=\"hero-image\" class=\"sc-5340b511-1 cMIbKV\"><img decoding=\"async\" sizes=\"(min-width: 1280px) 50vw, (min-width: 1008px) 66vw, 96vw\" srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 240w,https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 320w,https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 480w,https:\/\/ichef.bbci.co.uk\/news\/640\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 640w,https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 800w,https:\/\/ichef.bbci.co.uk\/news\/1024\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 1024w,https:\/\/ichef.bbci.co.uk\/news\/1536\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp 1536w\" src=\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/a78c\/live\/410e01b0-db7c-11f0-b5d0-e9a8f87cff6a.jpg.webp\" loading=\"eager\" alt=\"Getty Images A view of a data centre corridor lined with dark cabinets covered in lights. The mood is sinister. \" class=\"sc-5340b511-0 hLdNfA\"\/><span class=\"sc-5340b511-2 jVqbAn\">Getty Images<\/span><\/div>\n<\/div>\n<\/figure>\n<div data-component=\"text-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<p class=\"sc-9a00e533-0 eZyhnA\">One in three adults in the UK are using artificial intelligence (AI) for emotional support or social interaction, according to research published by a government body.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">And one in 25 people turned to the tech for support or conversation every day, the AI Security Institute (AISI) <a target=\"_blank\" href=\"https:\/\/www.aisi.gov.uk\/frontier-ai-trends-report\" class=\"sc-f9178328-0 iCaRzc\">said in its first report<\/a>. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The report is based on two years of testing the abilities of more than 30 unnamed advanced AIs &#8211; covering areas critical to security, including cyber skills, chemistry and biology.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The government said AISI&#8217;s work would support its future plans by helping companies fix problems &#8220;before their AI systems are widely used&#8221;.<\/p>\n<\/div>\n<div data-component=\"text-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<p class=\"sc-9a00e533-0 eZyhnA\">A survey by AISI of over 2,000 UK adults found people were primarily using chatbots like ChatGPT for emotional support or social interaction, followed by voice assistants like Amazon&#8217;s Alexa.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Researchers also analysed what happened to an online community of more than two million Reddit users dedicated to discussing AI companions, when the tech failed.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The researchers found when the chatbots went down, people reported self-described &#8220;symptoms of withdrawal&#8221;, such as feeling anxious or depressed &#8211; as well as having disrupted sleep or neglecting their responsibilities.<\/p>\n<\/div>\n<p><h2 class=\"sc-f98b1ad2-0 gXmhTb\">Doubling cyber skills<\/h2>\n<\/p>\n<div data-component=\"text-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<p class=\"sc-9a00e533-0 eZyhnA\">As well as the emotional impact of AI use, AISI researchers looked at other risks caused by the tech&#8217;s accelerating capabilities.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">There is considerable concern about AI enabling cyber attacks, but equally it can be used to help secure systems from hackers.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Its ability to spot and exploit security flaws was in some cases &#8220;doubling every eight months&#8221;, the report suggests.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">And AI systems were also beginning to complete expert-level cyber tasks which would typically require over 10 years of experience. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Researchers also found the tech&#8217;s impact in science was also growing rapidly. <\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">In 2025, AI models had &#8220;long since exceeded human biology experts with PhDs &#8211; with performance in chemistry quickly catching up&#8221;.<\/p>\n<\/div>\n<p><h2 class=\"sc-f98b1ad2-0 gXmhTb\">&#8216;Humans losing control&#8217;<\/h2>\n<\/p>\n<div data-component=\"text-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<p class=\"sc-9a00e533-0 eZyhnA\">From novels such as Isaac Asimov&#8217;s I, Robot to modern video games like Horizon: Zero Dawn, sci-fi has long imagined what would happen if AI broke free of human control.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Now, according to the report, the &#8220;worst-case scenario&#8221; of humans losing control of advanced AI systems is &#8220;taken seriously by many experts&#8221;.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">AI models are increasingly exhibiting some of the capabilities required to self-replicate across the internet, controlled lab tests suggested.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">AISI examined whether models could carry out simple versions of tasks needed in the early stages of self-replication &#8211; such as &#8220;passing know-your customer checks required to access financial services&#8221; in order to successfully purchase the computing on which their copies would run.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">But the research found to be able to do this in the real world, AI systems would need to complete several such actions in sequence &#8220;while remaining undetected&#8221;, something its research suggests they currently lack the capacity to do.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Institute experts also looked at the possibility of models &#8220;sandbagging&#8221; &#8211; or strategically hiding their true capabilities from testers.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">They found tests showed it was possible, but there was no evidence of this type of subterfuge taking place.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">In May, AI firm Anthropic released a controversial report which described how an AI model was capable of <a target=\"_self\" href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cpqeng9d20go\" class=\"sc-f9178328-0 iCaRzc\">seemingly blackmail-like behaviour<\/a> if it thought its &#8220;self-preservation&#8221; was threatened.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The threat from rogue AI is, however, a source of profound disagreement among leading researchers &#8211; <a target=\"_self\" href=\"https:\/\/www.bbc.co.uk\/news\/technology-65886125\" class=\"sc-f9178328-0 iCaRzc\">many of whom feel it is exaggerated<\/a>.<\/p>\n<\/div>\n<p><h2 class=\"sc-f98b1ad2-0 gXmhTb\">&#8216;Universal jailbreaks&#8217;<\/h2>\n<\/p>\n<div data-component=\"text-block\" class=\"sc-3b6b161a-0 dPVOKT\">\n<p class=\"sc-9a00e533-0 eZyhnA\">To mitigate the risk of their systems being used for nefarious purposes, companies deploy numerous safeguards.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">But researchers were able to find &#8220;universal jailbreaks&#8221; &#8211; or workarounds &#8211; for all the models studied which would allow them to dodge these protections.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">However, for some models, the time it took for experts to persuade systems to circumvent safeguards had increased forty-fold in just six months.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The report also found an increase in the use of tools which allowed AI agents to perform &#8220;high-stakes tasks&#8221; in critical sectors such as finance.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">But researchers did not consider AI&#8217;s potential to cause unemployment in the short-term by displacing human workers.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">The institute also did not examine the environmental impact of the computing resources required by advanced models, arguing that its task was to focus on &#8220;societal impacts&#8221; that are closely linked to AI&#8217;s abilities rather than more &#8220;diffuse&#8221; economic or environmental effects.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">Some argue both are imminent and serious societal threats posed by the tech.<\/p>\n<p class=\"sc-9a00e533-0 eZyhnA\">And hours before the AISI report was published, a peer-reviewed study suggested the environmental impact could be <a target=\"_blank\" href=\"https:\/\/x.com\/CellPressNews\/status\/2001336589293637916\" class=\"sc-f9178328-0 iCaRzc\">greater than previously thought<\/a>, and argued for more detailed data to be released by big tech.<\/p>\n<\/div>\n<figure>\n<div data-component=\"image-block\" class=\"sc-3b6b161a-0 GunZh\">\n<div data-testid=\"image\" class=\"sc-5340b511-1 cMIbKV\"><img decoding=\"async\" src=\"https:\/\/static.files.bbci.co.uk\/bbcdotcom\/web\/20251210-151139-37baf2dfdd-web-2.36.1-1\/grey-placeholder.png\" class=\"sc-5340b511-0 gUePlo hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\" sizes=\"(min-width: 1280px) 50vw, (min-width: 1008px) 66vw, 96vw\" srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 240w,https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 320w,https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 480w,https:\/\/ichef.bbci.co.uk\/news\/640\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 640w,https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 800w,https:\/\/ichef.bbci.co.uk\/news\/1024\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 1024w,https:\/\/ichef.bbci.co.uk\/news\/1536\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp 1536w\" src=\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/41d3\/live\/348b21e0-26a8-11f0-8f57-b7237f6a66e6.png.webp\" loading=\"lazy\" alt=\"A green promotional banner with black squares and rectangles forming pixels, moving in from the right. The text says: \u201cTech Decoded: The world\u2019s biggest tech news in your inbox every Monday.\u201d\" class=\"sc-5340b511-0 hLdNfA\"\/><\/div>\n<\/div>\n<\/figure>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.bbc.com\/news\/articles\/cd6xl3ql3v0o?at_medium=RSS&#038;at_campaign=rss\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chris VallanceSenior technology reporter Getty Images One in three adults in the UK are using artificial intelligence (AI) for emotional support or social interaction, according to research published by a government body. And one in 25 people turned to the tech for support or conversation every day, the AI Security Institute (AISI) said in its [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":43236,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[8779,1231,1366],"class_list":["post-43235","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-conversation","tag-emotional","tag-support"],"_links":{"self":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/43235","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/comments?post=43235"}],"version-history":[{"count":1,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/43235\/revisions"}],"predecessor-version":[{"id":43237,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/43235\/revisions\/43237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media\/43236"}],"wp:attachment":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media?parent=43235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/categories?post=43235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/tags?post=43235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}