{"id":31724,"date":"2025-06-25T21:17:35","date_gmt":"2025-06-25T21:17:35","guid":{"rendered":"https:\/\/news.godj.com\/news\/three-network-phone-calls-down-but-data-still-working\/"},"modified":"2025-06-25T21:17:35","modified_gmt":"2025-06-25T21:17:35","slug":"three-network-phone-calls-down-but-data-still-working","status":"publish","type":"post","link":"https:\/\/news.godj.com\/news\/three-network-phone-calls-down-but-data-still-working\/","title":{"rendered":"Three network phone calls down but data still working"},"content":{"rendered":"


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The mobile operator Three has confirmed some users are currently unable to make phone calls.<\/p>\n

In a post on X<\/a>, the network said there was “an issue affecting voice services” but did not say how many <\/b>of its 11 million customers are affected. <\/p>\n

Outage website DownDetector reported a spike in issues at 09:30 BST on Wednesday, with over 9,000 reports made by users.<\/p>\n

Data services such as 4G and 5G are working as normal, according to Three.<\/p>\n<\/div>\n

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The company recently completed a merger with Vodafone to create the UK’s largest phone network with around 27 million customers.<\/p>\n

Vodafone services are running as normal.<\/p>\n

However, other phone companies which piggyback off Three’s network are affected. <\/p>\n

ID Mobile posted on its service status page: “Please bear with us, our technical teams are working hard with our network partner Three UK to fix this issue and full service will be restored as soon as possible.”<\/p>\n

Smarty said it was “aware of an issue affecting voice services” and was working to fix it. <\/p>\n

Some customers have posted on social media saying they have been unable to return missed calls from the hospital, or to call a car breakdown service.<\/p>\n

Others also said on Wednesday morning they did not have access to data services – though in a statement, Three has said data is “working normally”.<\/p>\n

In January, Three announced an investigation into a small number of users not being able to call 999 during a network outage. <\/p>\n<\/div>\n


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Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

The mobile operator Three has confirmed some users are currently unable to make phone calls. In a post on X, the network said there was “an issue affecting voice services” but did not say how many of its 11 million customers are affected. Outage website DownDetector reported a spike in issues at 09:30 BST on […]<\/p>\n","protected":false},"author":1,"featured_media":31725,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[362,147,844,448,4713],"class_list":["post-31724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-calls","tag-data","tag-network","tag-phone","tag-working"],"_links":{"self":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/31724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/comments?post=31724"}],"version-history":[{"count":1,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/31724\/revisions"}],"predecessor-version":[{"id":31726,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/posts\/31724\/revisions\/31726"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media\/31725"}],"wp:attachment":[{"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/media?parent=31724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/categories?post=31724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.godj.com\/news\/wp-json\/wp\/v2\/tags?post=31724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}