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Home UK Scotland

Scottish pupils sent blank SQA exam results email

August 6, 2024
in Scotland
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BBC Cameron FalconerBBC

Cameron Falconer, 16, was among those to receive a blank email

Scottish school pupils waiting for their exam results have received emails from the SQA with a blank space where their grades should be.

Some youngsters have been sent a text which does include their results, but some have not.

The SQA, in a statement on X, said it was aware of an issue affecting pupils who signed up to receive their results by email only.

It said it was working urgently to resolve the issue.

SQA email

Pupils complained after receiving an email without their grades

The exams body said text results were not impacted, and that the “vast majority of learners who signed up to MySQA are receiving their results as expected”.

It added: “All learners across Scotland will also receive their physical certificate today via post.”

The SQA helpline said at about 09:00 that results should arrive within the next half hour for those still waiting.

Some pupils are also understood to have been sent Ucas responses for university and college applications before they had received their exam results.

Cameron Falconer, 16, was among those who received a blank email.

He signed up for the email and text service as he knew he would be away from home at a gymnastics training camp in Largs when the results were due to arrive.

Cameron received an email at 08:10 that was blank in the section where his results should be and has not yet received a text.

He said: “It’s making me feel more nervous. When I saw it at first I thought I’d got not qualifications.

“It’s making me feel quite upset to be honest”.

About 145,000 Scots are receiving their results – including candidates in Nationals, Highers and Advanced Highers.

Dozens of parents and pupils, including some who were on overseas holidays and would not have access to postal votes, voiced frustration with the SQA on social media.

Simon Luxford-Moore, head of learning at Erskine Stewart’s Melville Schools in Edinburgh, urged the SQA to fix the email issue affecting pupils.

“The wait is torturous for them,” he added.

School pupils Moira and Christopher

Moira and Christopher were affected by the results delays

Both Moira and Christopher got their National 5 results email more than 90 minutes late.

Christopher, 16, from Aberdeen, did not get an email or text initially.

“It’s been a nerve-wracking day today and as the day went on it became more and more worrying,” he said.

Moira Veenboer, 15, from Edinburgh, initially received an email but it was blank.

She said: “I found out from a lot of my friends that it happened to them too. I’m a bit annoyed, but what’s done is done.”

Both received their results shortly after 09:30 and said they felt “relieved and happy”.



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Tags: blankemailexampupilsresultsScottishSQA

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